Improv Policies

The aim of our syllabus is to create improvisers with a shared skill set and vocabulary who can work together. We do not believe there is one way to do improv, but that does not get in the way of the effort to improve in what we do together.

We normally expect students to take the classes in order as shown on the course pathway, but if they have equivalent training at other schools, they can discuss skipping levels. This decision will be at the directors’ discretion.

We expect students to attend 75% of a course to perform in a showing or progress to the next level.

We value promptness and, while we understand that students have busy lives, repeated lateness will be treated as a failure to attend.

If a teacher believes that a student does not have the skill set to take a class, they will consult with the student and with company to resolve this.

We reserve the right to remove students from any course if we feel their lack of ability is impacting the learning and experience of other students. Credits or refunds for this will be resolved on a case-by-case basis.

Our ‘experienced player’ classes are for students who have taken levels 1-4 or an equivalent at another school.

Teacher Assignments: While we strive to maintain consistency in our teaching staff, AndAlso Improv reserves the right to substitute instructors if necessary. Such changes do not qualify for refunds or deferrals. We appreciate your understanding as we ensure the quality and continuity of our classes.

At AndAlso, we believe that money should never be a barrier to doing improv.

We’ve created a flexible pricing system to make our courses as accessible as possible. All course fees can be paid in instalments, and if you need a different arrangement, just drop us a line at hello@andalsoimprov.com — we’ll do what we can.

Our Three Price Brackets

1. General Tickets

This is the standard price for our courses.

2. Concession Tickets

30% off our General Ticket Price. These are available for those on lower incomes, including, but not exclusive to:

• Students
• Carers
• NHS workers
• Those on benefits or pensions

We don’t ask for any documentation — just book what’s right for you. There is no cap on concession tickets per course.

3. Scholarship Tickets

Scholarships are for those who would not be able to take part without this support — regardless of background or circumstance. These places are strictly limited (usually two per course), so we ask that you consider carefully before booking.

We trust our community and do not require proof. Instead, we ask you to reflect honestly:

• If you can afford a concession ticket or contribute in another way, please consider doing so.

• Please book no more than one scholarship place per term. If the website shows no scholarship places available, email us at hello@andalsoimprov.com — we may still be able to help.

A Note on Scholarship No-Shows

Scholarship places are limited and in high demand. If you book a scholarship place and can no longer attend, please let us know before the end of course sales so we can offer the place to someone else.

If you book a scholarship spot and don’t attend without contacting us, we may not be able to offer you a scholarship again in future.

We’re a small team doing our best to make space for everyone who needs it — your communication really helps us do that.

Support the Scholarship Fund

If you’re in a position to give back — whether that’s after receiving a scholarship yourself or simply wanting to help others — you can make a donation to keep our scholarship places going strong. Every bit helps someone else say ‘yes, and‘ to improv.

Let’s keep making space for each other.

At AndAlso, we aim to be fair, consistent and transparent. The policies below explain how cancellations, transfers and refunds work so you always know your options. For any questions, email hello@andalsoimprov.com.

Specific Event Policies

Drop-ins, Shows, Jams & Single Classes

Tickets are non-refundable unless the event is cancelled. However, you may transfer your place to someone of the required experience level by sending them your ticket. 

Courses

• If you cancel more than 6 weeks before the start, you will receive a full refund minus the admin fee.
• If you cancel less than 6 weeks before the start, you will receive a 50% refund minus the admin fee.
• If you cancel less than 1 week before the start, the full fee is due. 

Intensives & Retreats

• Your deposit secures your place.
• The balance is due 8 weeks before the event.
• Deposits may be transferred to another event up to this point.
• If you cancel more than 8 weeks before the start, you will receive a full refund minus the deposit.
• If you cancel less than 8 weeks before the start, the full fee is due.
• You may always transfer your place (or deposit) to someone of the required experience level.

General Notes

• Other costs – We do not accept liability for travel, accommodation or other expenses. If travelling, especially from overseas, we strongly recommend insurance.
• Cancellations by the buyer – All refunds incur a 10% admin fee.
• Transfers by the buyer – Where possible, these are free of charge.
• Cancellations by AndAlso – If we are forced to cancel an event, we will give as much notice as possible. You may transfer to a later date or receive a full refund.
• Refusal of service – If you have booked a class or course not suitable for your level, we reserve the right to refuse a refund or transfer. Email us if you are unsure about the suitability of a class. 

At AndAlso, improv works best when everyone in the room is in the room. Having non-participants watching can shift the energy, make the space feel less open, and make it harder for students to take creative risks. For this reason, we don’t allow observers to sit in on our classes or courses.

If you’re curious about what improv feels like before committing, we offer free tasters designed exactly for that. They’re a low-pressure, welcoming way to experience the joy of improv from the inside — and you’ll get far more from joining the play than watching from the sidelines.

A quick note for current students: watching your classmates during exercises and scenes is part of the learning process, and if you ever need a moment to pause, take a break, or sit something out, that’s absolutely okay. Just chat with your teacher, and we’ll support you all the way.

Improv shows at AndAlso: how they work

We love improv, and want shows to be accessible to everyone. These guidelines aim to make a safe and comfortable atmosphere for the audience and players alike.

A note on content

Improv is spontaneous, so our shows sometimes include adult themes. Our players are committed to being thoughtful, respectful and consider issues of content, treatment, and power in every performance. While we never intend to offend, some material may not be suitable for everyone. Please keep this in mind when choosing to attend.

How to approach our shows:

Talk to us. If there is anything we can do to make you comfortable, talk to a member of staff or email hello@andalsoimprov.com.

Respect the players. Everything you see is made up on the spot and unique to that night, so please give our players your attention and support. Talking during the performance, heckling and disruptive behaviour will not be tolerated and may result in immediate ejection and a ban.

Be in the room. Unless it is part of the show, we ask you to turn off your phones and put them in your pockets or bags.

Have a drink. We ask that you drink responsibly. For everyone’s benefit, anyone who is overly intoxicated may be refused entry or asked to leave. 

Join in (when invited). Many of our shows will invite audience interaction, from a single word to coming onstage to play. We will tell you clearly when and how to contribute. Otherwise, just enjoy the show. 

Or just watch. Audience interaction is entirely voluntary, and our performers will only engage with those who are up for it. 

Make an informed choice. Our shows contain adult content and are suitable for audience members sixteen and up. Anyone under this age must be accompanied by an adult who acknowledges the possibility of adult material. 

At AndAlso, we look after each other, in and out of the classroom and on and off the stage.

If you suspect you might be infectious, please stay home rather than come to class, especially if you have symptoms that could be passed on to others. Some members of our community (or their loved ones) may be more vulnerable to illness, and we all have a part to play in keeping everyone safe.

Taking care of yourself helps take care of the group too. You’re always welcome to join a drop-in once you’re feeling better, so you can rest up properly and still get your improv fix.

We also care deeply about mental health and wellbeing. If something’s affecting your ability to take part, please speak to a facilitator or reach out to us at hello@andalsoimprov.com. We’ll always do our best to support you and make reasonable adjustments where possible.

Alongside our regular classes, we offer Online options and our Improv Playground sessions (formerly Relaxed Classes) in Brighton. These are designed to be more accessible for people who experience anxiety, fatigue, or who benefit from a gentler pace and flexible participation. The exact format is guided by participants’ needs, but may include:

• Welcoming observation if someone isn’t up to performing.
• Fewer games per session, with more time for warm-up and reflection.
• No pressure for high-energy performance styles.
• Avoiding intense emotional scenes.

We’re committed to making AndAlso a space where everyone can participate comfortably, creatively, and with care. Please help us by staying home if you’re not well.

We understand that improvising can bring up uncomfortable and taboo material and that this may trigger some people. We will do our best to avoid that where possible and create an environment where everybody can be who and how they want to be. However, we do accept that this is impossible to do entirely and look to create a community where honest and open conversations can be had. We aim for growth, not blame.

If anyone is unhappy with the way an issue is dealt with, they can refer it to the directors by email or on the anonymous form below.

Our code of conduct covers behaviour at events and venues run directly by AndAlso and in electronic communications which we manage directly.

No behaviour will be tolerated at AndAlso events which is prejudiced, whether based on race, age, sex, gender, sexuality, disability or any other category, protected or otherwise.

To allow concerns to be raised, we have an anonymous reporting form on the website (see below), weekly office hours (Fridays 12:00-13:00 UK time) and an external moderator. All of these methods can be used by staff, audience members, students or any other person in contact with the company to report behaviour that concerns them.

No action of any kind will be taken without the explicit permission of the reportee.

In a class, the teacher will be responsible for arranging a meeting with those people involved. In other circumstances, this will be the responsibility of the directors.

A teacher is free to arrange a meeting with a student without a specific complaint being made.

At any meeting like this, the AndAlso staff member is free to invite either one of the directors or the external moderator. Any other stakeholder is free to bring someone along as well.

If an initial discussion does not resolve the issue, the complaint may be escalated. Other possible measures include temporary suspension, removal from a class and a temporary or permanent ban. These decisions will be made by the directors in consultation with the people involved.

Where we have reason to believe that a crime may have been committed, we will automatically report it to the police and assist them in all enquiries.

All teachers will be trained in this system and expected to keep their own records. Patterns of behaviour will be reported to directors and appropriate action taken.