There is much talk at the moment around workers returning to the office. Some people love it, some people hate it, and a whole lot of people just don’t know what to make of it. The McKinsey article “Returning to the Office? Focus More on Practices and Less on the Policy” makes a great point: the secret to making it work isn’t about strict policies—it’s about how we show up and work together.

And you know what helps people show up and work together? Improv.

At its core, improvisation is about being present, listening, adapting, and supporting each other—all essential skills for navigating the uncertainty of hybrid work, shifting office dynamics, and the awkward moment when you forget how to make small talk by the water cooler.

Collaboration: Because We’re All in This Together

A lot of companies talk about collaboration, but improv actually makes it happen. One of the golden rules of improv is “Yes, And”—accepting and building on each other’s ideas. This mindset is a game-changer in the workplace. Instead of shutting things down with a “but we’ve always done it this way,” teams learn to work together more fluidly, creating an environment where innovation and engagement can thrive.

Innovation: Making It Up as You Go (In a Good Way)

The future of work is uncertain. No one has all the answers. But you know who’s really good at thinking on their feet? Improvisers. Improv training helps people embrace ambiguity, take smart risks, and develop the confidence to contribute ideas without fear of looking foolish. Because let’s be honest—sometimes the best ideas start with, “This might be weird, but…”

Mentorship & Growth: Helping People Feel Seen and Heard

We all want to feel valued at work. Improv trains people to be better listeners, better communicators, and better mentors by emphasizing presence, empathy, and connection. Through role-playing and active listening exercises, teams build trust and learn how to support each other in real, meaningful ways—not just in a “we should grab a coffee sometime” kind of way.

Closing the Perception Gap: Getting Everyone on the Same Page

One of the big takeaways from the McKinsey article? There’s often a disconnect between what leaders think is happening and what employees actually experience. Improv training gives everyone—leaders included—a chance to step into each other’s shoes. It creates shared experiences that foster understanding, alignment, and a culture where people actually enjoy working together.

Let’s Make Work Feel More Human

Policies set the rules, but it’s the everyday interactions that define how a workplace feels. If companies want people to thrive—not just show up but really engage—they need to focus on human connection. And that’s what improv does best.

Want to make your workplace more adaptable, connected, and fun? (Yes, fun—it doesn’t have to be a dirty word) Let’s talk. We’d love to bring some AndAlso magic to your team. Here’s some of our most popular programmes.

If you’re interested in how improv can enhance your return-to-office experience, especially in light of McKinsey returning to the office insights, we’re here to help!